Edenmill is a registered company, incorporated under the Companies Acts (Registered Number SC220425), trading as Edenmill Farm Ltd. Our registered address is edenmi. You can contact us in writing at this address, or via email at firstname.lastname@example.org Alternatively, you can call us on 07399 296 013
You have a legal entitlement to access the personal data that we hold about you. If you intend to exercise this right, you may write to us at our registered address or send an email with the subject "Data Subject Access Request." In addition, you have the right to correct any inaccuracies in your personal data, limit our use of your data, request erasure of your data, receive your data in a portable format, object to our use of your data, and withdraw your consent at any time. If you want to exercise any of these rights or are dissatisfied with how we have handled your data, please use the contact details provided below to reach us:
- in writing at is Estate Office, Edenmill Farm, Blanefield, G63 9AX
- by emailing us at email@example.com
- calling us on 07399 296 013
If you are unhappy with the way we have responded, you are also entitled to make an escalated complaint to the Information Commissioner’s Office. You can contact them by visiting www.ico.org.uk.
Personal Data We Collect
Why We Collect Personal Data
We collect and process your personal data for several reasons, including:
Contract Performance – we need your data to manage your account or provide products or services.
Legal Obligation – we are required by law to verify your identity and need to process your data to do so.
Legitimate Interest – we may use your data to understand behaviours, which lets us offer better products and services.
Consent – we will only use your data for a specific purpose if you have given us prior consent.
Sharing Your Data.
Edenmill may exchange your information with other suppliers or partners, who help us to provide the services you receive from us. This may include:
- ValoremFirst: a third-party business consultancy who help us manage the client experience and maintain our website
- Google Analytics: this allows us to collect information on how customers are interacting with our website. This information may help us develop our site and the functionality it provides. Individuals will not be identifiable through this information.
If we do share your data, we will ensure that it is done in a secure manner, and we will comply with all applicable data protection laws.
Data Storage and Retention
We will ensure your personal data is only retained for as long as we need to do so. Data is typically held for 6 years after our relationship ends however we may retain statistical (anonymised) data for longer than this. Once the data is no longer required, we will dispose of it in a secure manner.
The information you provide is stored safely on our secure servers. Any financial transactions and payment information will always be encrypted. You are responsible for ensuring that you do not share your password to the site with anyone else and if you have done so or suspect your password has been compromised, we recommend changing your password immediately or calling us to have this actioned on your behalf.
We have safeguards in place to minimise the risk of our data being compromised, however in circumstances where we have encountered a company data breach, we are obliged to report this breach to the regulator within 3 days of discovery. If this breach poses a risk to your rights or your personal data, as outlined in this policy, we will let you know you without delay.
Changes to This Policy